Built Dynamics Logo

Privacy Policy

Last updated: January 1, 2025

Introduction

Built Dynamics Ltd ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site or use our services.

Information We Collect

We may collect information about you in a variety of ways. The information we collect may include:

Personal Data

Personal Data is information that identifies you as an individual. While using our service, we may ask you to provide certain personally identifiable information that can be used to contact or identify you. This may include, but is not limited to:

  • Name
  • Email address
  • Phone number
  • Company name
  • Job title
  • Address

Usage Data

We may also collect information on how the service is accessed and used. This may include:

  • IP address
  • Browser type
  • Pages visited
  • Time spent on pages
  • Time and date of your visit
  • Other diagnostic data

How We Use Your Information

We may use the information we collect from you in the following ways:

  • To provide and maintain our service
  • To notify you about changes to our service
  • To provide customer support
  • To gather analysis or valuable information so that we can improve our service
  • To monitor the usage of our service
  • To detect, prevent, and address technical issues
  • To provide you with news, special offers, and general information about other goods, services, and events which we offer

Legal Basis for Processing

We will only process your personal data where we have a legal basis to do so. The legal basis will depend on the purposes for which we have collected and use your personal data. In almost all cases, the relevant legal basis will be one of the following:

  • Consent: You have given us consent to use your personal data for a specific purpose.
  • Performance of a contract: We need your personal data to provide you with services and products you have requested or to respond to your inquiries.
  • Legitimate interests: Processing your personal data is necessary for our legitimate interests, provided those interests do not override your rights and freedoms.
  • Legal obligation: We need to use your personal data to comply with a legal obligation.

Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

By Law or to Protect Rights

If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.

Third-Party Service Providers

We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.

Marketing Communications

With your consent, or with an opportunity for you to withdraw consent, we may share your information with third parties for marketing purposes.

Business Transfers

If we or our subsidiaries are involved in a merger, acquisition, or asset sale, your personal data may be transferred.

Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

Your Rights

Depending on your location, you may have certain rights regarding your personal data:

  • The right to access personal data we hold about you
  • The right to request correction of inaccurate personal data
  • The right to request deletion of your personal data
  • The right to object to processing of your personal data
  • The right to data portability
  • The right to withdraw consent

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section.

Cookies

We use cookies and similar tracking technologies to track activity on our service and hold certain information. Cookies are files with small amount of data which may include an anonymous unique identifier.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "last updated" date. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

  • By email: privacy@builtdynamics.com
  • By mail: 5-23 Old Street, Clapton EC1V 9HL